What we test
AI testing services for every AI your customers talk to
Real people test the customer-facing AI you already run, or are about to launch, on the channels your customers actually use. Every type is scored on the same eight criterion rubric, so results stay comparable wherever your AI lives.
AI types
Choose the AI you run
Each page shows what the panel pushes on for that kind of AI.
Support Chatbots
Real people chat with your support bot as angry, confused and refund-seeking customers.
Read more about Support ChatbotsAI Support Agents
Testing agentic support AI that issues refunds, changes orders and updates accounts.
Read more about AI Support AgentsAI Voice Agents
Real callers with real accents and impatience test your AI phone and voice agent.
Read more about AI Voice AgentsAI Receptionists
Real callers test the AI that answers your front desk phone.
Read more about AI ReceptionistsAI IVR
Human callers test conversational and AI IVR menus end to end.
Read more about AI IVRSMS and WhatsApp Bots
Real people text your SMS and WhatsApp bots the way customers do.
Read more about SMS and WhatsApp BotsBooking Assistants
Real people book, reschedule and cancel with your scheduling AI.
Read more about Booking AssistantsSales Chatbots
Real people play prospects to test accuracy, pushiness and routing.
Read more about Sales ChatbotsShopping Assistants
Real shoppers test product answers, prices, returns and orders.
Read more about Shopping AssistantsChannels
Where our testers reach your AI
Testers reach your AI exactly where your customers do. We do not host, manage or operate any of these channels for you; we only test the AI already running there.
- Website chat widget Chat
- In-app chat Chat
- Phone line Voice
- SMS Text
- WhatsApp Messaging
- Facebook Messenger Messaging
- Instagram Direct Messaging
Not sure which one fits your AI?
Tell us what your AI does and where customers reach it. We will suggest the right panel, and we never sell the fix.